Support

Need help with Cozina? We're here for you. Browse the topics below or reach out to our team directly.

Getting Started

• Import a recipe: Tap the + button on the home screen. Paste a URL, take a photo of a cookbook page, or ask Cozina AI to create a recipe for you.
• Start a cooking session: Open a recipe and tap "Cook." Add multiple recipes to orchestrate a full meal with perfectly timed steps.
• Use voice control: During a cooking session, say your trigger words hands-free. Customize them in Settings → Voice Commands.
• Try Cozina AI: During cooking, tap the chat bubble to ask your AI sous chef anything — substitutions, techniques, or timing adjustments.

Common Questions

Why won't my recipe import?

Recipe import works best with standard recipe websites. If a site uses unusual formatting, try taking a photo of the recipe instead. You can also paste the recipe text directly into the AI chat.

How does multi-dish timing work?

Cozina's orchestration engine analyzes prep times, cook times, and passive wait periods across all your recipes. It builds a unified timeline so everything finishes at the same time. Just add your recipes to a session and tap "Start."

Can I use Cozina offline?

Recipes you've already imported are available offline. Cooking sessions, timers, and voice control all work without an internet connection. AI features (import, chat, remix) require a connection.

What are focus mode and step breakdown?

Focus mode shows only your current step in a clean, distraction-free view. Step breakdown splits complex instructions into smaller micro-tasks. Both are designed to reduce overwhelm, especially for neurodivergent cooks.

Subscription & Billing

What's included in Pro?

Pro unlocks unlimited AI recipe imports, unlimited multi-dish cooking sessions, the Cozina AI assistant, Recipe Remix, AI meal planner, and unlimited AI thumbnails.

How do I manage or cancel my subscription?

Your subscription is managed through the App Store. To change or cancel:

• Open the Settings app on your iPhone or iPad
• Tap your name at the top, then Subscriptions
• Select Cozina and choose your option

You can also manage subscriptions from within Cozina under Profile → Subscription.

I was charged but don't have Pro access

Try restoring your purchases: open Cozina → Profile → Subscription → Restore Purchases. If the issue persists, email us at support@cozina.ai with your Apple ID email and we'll sort it out.

Account & Privacy

How do I delete my account?

Go to Settings → Privacy → Delete Account. This permanently removes all your data, including recipes, preferences, and profile information. This action cannot be undone.

How do I export my data?

Go to Settings → Privacy → Export Data. You'll receive a JSON file containing all your recipes and account data.

What data does Cozina collect?

We collect only what's needed to run the app: your account info, recipes, and subscription status. We do not sell your data or track you across other apps.

For full details about our data practices, see our Privacy Policy.

Report a Bug

Found something that doesn't work right? We want to hear about it. Email us at support@cozina.ai with:

• What you were trying to do
• What happened instead
• Your device model and iOS version
• A screenshot, if possible